Attention Rsupport customers,

 

We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:

 

Date: June 26th, 2017
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 14:00 – 21:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 16:00 – 23:00 (GMT)
Seoul/Tokyo: Tuesday June 27th, 00:00 – 07:00 (KST)

 

This is a routine maintenance and product update operation to check our software and server systems.

 

Description

  • Added screenshot diagnostics when connection fails.
  • Added selection to choose keyboard driver.
  • Added minimize to full screen viewer.
  • Improved the multi-host connection feature.
  • Added notice when rebooting using admin account.
  • Added advanced EXE method to connection page.
  • Added icon number for icon based connection.
  • and more.

 

We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.

 

If you have any questions or concerns, please contact our support team at support.us@rsupport.com

 

Warm regards,

 

Rsupport Support Team