Dear all customers,
Please, be aware that as of August 31st 2017, RemoteCall ASP 6.0’s minimum hardware / software specification will be changed. Refer to the table below.
RemoteCall ASP 6.0
| Old (untill August 31st 2017) | New (from September 1st 2017) | |
| Agent’s PC OS | Mac OS X 10.7 (Lion) ~ 10.9 (Mavericks) | Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra) |
| Customer PC OS | Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan) | Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra) |
RemoteCall ASP 6.0 Mobile pack / Visual pack
| Old (untill August 31st 2017) | New (from September 1st 2017) | |
| Customer mobile OS | iOS 7.1 ~ 10.2.x (iPhone 4S ~ 7, iPad 2 ~ iPad Pro) |
iOS 8 ~ 10.3.x (iPhone 4S ~ 7, iPad 2 ~ iPad Pro) (support to iOS 11.0.x will be decided in Sep. 2017) |
Contact us for any additional information regarding the change.
– Email: support.us@rsupport.com
– Phone: 1-888-348-6330
